Resetting your password

Last updated: November 3, 2026

Reset your ParkingPass password from the login page in a couple of minutes, without contacting support.

Who can do this: Property managers and residents.

Before you start

  • Know the email address on your ParkingPass account. If you changed it recently, use the new one.

Steps

  1. Go to app.parkingpass.com.

  2. Click Forgot Password? under the password field.

  3. Enter the email address on your account.

  4. Click Send Reset Email.

  5. Open the reset email from ParkingPass and click the link.

  6. Set a new password.

  7. Return to the login page and sign in with your new password.

What happens next

The reset email usually arrives within a minute or two. If you don't see it, check your spam or junk folder before requesting another one. After you set a new password, your old password stops working.

Important notes

  • Reset links expire after a limited time. If yours has expired, request a new one.

  • Requesting a new reset email cancels the earlier links, so always use the most recent email.

Troubleshooting