Restricted guest vehicles keep a guest from parking at your community for too many days in a row. When a guest vehicle reaches your community's consecutive-day limit, ParkingPass restricts it automatically until a set waiting period ends.

How it works

Your community's guest rules, set during onboarding, define two things:

• The maximum number of consecutive days a guest vehicle can park.

• The restriction period that follows once a vehicle reaches that limit.

When a guest vehicle goes past the consecutive-day limit, ParkingPass marks it as restricted. The vehicle can't get a new guest pass until the restriction period ends. This happens automatically, with no action from you.

Where to find it

• Restricted vehicles: Go to Patrol → Ban Vehicle. This page lists every vehicle currently restricted under your guest rules.

• Your guest rules: Open Parking Policy from the dashboard, or go to Manage Property Settings and review the guest parking settings.

What you can do with it

• Check whether a guest vehicle is restricted when a resident can't register a pass for it. See A resident can't register a guest pass.

• Manage the ban list from the Ban Vehicle page, based on your community's settings.

• Review your consecutive-day limit and restriction period. See How guest parking settings work.

Important notes

• Restriction rules are set during onboarding and applied automatically.

• Changing your guest parking settings may need to be coordinated with your enforcement setup. To request a change, email support@parkingpass.com.

• Patrol officers check for an active guest pass, so a restricted vehicle without one may face enforcement.